Effective Date: September 13, 2026

Welcome to Muspana Engineering Ltd. These Terms of Service (“Terms”, “Terms of Service”) govern your access to and use of muspana.com (the “Website”).

By accessing, browsing, or using this Website, you agree to comply with these Terms. If you do not agree with any part of these Terms, please do not use the Website.

1. About Muspana

Muspana Engineering Ltd. is an engineering and technology company providing products, solutions, and services related to areas including renewable energy, solar energy, electrical and electronic systems, lighting, smart infrastructure, engineering solutions, and related technologies.

The information available on this Website is provided primarily for general informational, business, and communication purposes.

2. Use of Our Website

You may use this Website for lawful purposes only.

You agree not to:

Use the Website for any unlawful or fraudulent purpose.
Attempt to gain unauthorised access to the Website or its systems.
Interfere with the security or operation of the Website.
Upload or transmit malicious code, viruses, or harmful software.
Copy, reproduce, modify, or distribute Website content without permission.
Use automated systems to scrape or collect Website content without our prior written permission.
Impersonate another person, company, or organisation.
Submit false, misleading, or fraudulent information through our forms.
Use information obtained from the Website to harm Muspana or another person or organisation.

We reserve the right to restrict or terminate access to the Website where we reasonably believe these Terms have been violated.

3. Website Information

We make reasonable efforts to ensure that information published on our Website is accurate and up to date.

However, we do not guarantee that all information on the Website will always be:

Complete
Accurate
Current
Error-free
Suitable for every purpose

Product specifications, technical information, availability, pricing, features, images, project information, and other details may change without prior notice.

You should contact Muspana directly to confirm important technical, commercial, product, pricing, or availability information before making a business or purchasing decision.

4. Products and Services

Information about products and services displayed on the Website does not necessarily constitute a legally binding offer to sell or provide a product or service.

Any quotation, proposal, purchase, project, installation, engineering service, or other commercial arrangement may be subject to separate terms, specifications, agreements, purchase orders, quotations, or contracts.

Where a separate written agreement exists between Muspana and a customer, the terms of that agreement will govern the relevant transaction or service.

5. Pricing and Availability

Where prices or other commercial information are displayed on the Website, they are provided for general information unless expressly stated otherwise.

Prices, product availability, specifications, delivery schedules, taxes, installation costs, and other commercial terms may change.

A price displayed on the Website does not necessarily constitute a final quotation.

For an official price or quotation, please contact our team.

6. Technical and Engineering Information

Some information available on this Website may relate to technical, engineering, electrical, solar, renewable energy, or other specialised subjects.

Such information is provided for general informational purposes and should not be treated as a substitute for professional engineering assessment, site evaluation, technical design, installation instructions, or professional advice.

Before implementing any electrical, solar, structural, or engineering solution, users should obtain appropriate professional assessment and follow applicable safety standards, regulations, manufacturer instructions, and technical requirements.

Muspana is not responsible for decisions made solely on the basis of general information published on this Website.

7. Intellectual Property

Unless otherwise stated, the Website and its contents are owned by or licensed to Muspana Engineering Ltd.

This may include:

Company name and branding
Logos
Text
Product descriptions
Images
Graphics
Videos
Designs
Technical content
Documents
Website layout
Software and code
Other materials published on the Website

These materials are protected by applicable intellectual property and copyright laws.

You may view and use Website content for personal or legitimate business information purposes.

You may not reproduce, republish, distribute, modify, sell, or commercially exploit Website content without our prior written permission.

8. User-Submitted Information

When you submit information through our Website, including through contact forms, inquiries, or other communication channels, you agree that the information you provide is accurate and lawful.

You remain responsible for the information you submit.

You should not submit confidential, sensitive, proprietary, or commercially restricted information unless you are comfortable providing that information to us and it is necessary for your inquiry.

For information about how we collect and process personal information, please review our Privacy Policy.

9. Third-Party Links

The Website may contain links to third-party websites, platforms, or services.

These links may be provided for convenience or informational purposes.

Muspana does not control and is not responsible for:

Third-party website content
Privacy practices
Security
Availability
Accuracy
Products or services offered by third parties

Accessing third-party websites is done at your own risk and subject to the terms and policies of those websites.

10. Website Availability

We aim to keep the Website available and operational; however, we do not guarantee uninterrupted access.

The Website may occasionally be unavailable because of:

Maintenance
Server issues
Technical problems
Security incidents
Internet or network failures
Software updates
Third-party service interruptions
Circumstances beyond our reasonable control

We reserve the right to modify, suspend, or discontinue any part of the Website without prior notice.

11. Disclaimer

To the maximum extent permitted by applicable law, the Website and its content are provided on an “as is” and “as available” basis.

Muspana does not guarantee that:

The Website will always be available.
Website content will always be accurate or complete.
The Website will be free from errors or interruptions.
The Website will be free from viruses or other harmful components.
Information on the Website will meet every user’s particular requirements.

Nothing on this Website should be interpreted as a guarantee, warranty, or binding commitment unless expressly stated in a written agreement issued by Muspana.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Muspana Engineering Ltd., its directors, employees, representatives, affiliates, and service providers will not be liable for losses or damages arising from your use of, or inability to use, the Website or information contained on the Website.

This may include, where legally permitted:

Direct or indirect losses
Loss of business
Loss of revenue
Loss of profits
Loss of data
Business interruption
Loss arising from reliance on Website information
Consequential or incidental damages

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

13. Indemnification

You agree, to the extent permitted by applicable law, to indemnify and hold harmless Muspana Engineering Ltd. and its directors, employees, representatives, and affiliates from claims, losses, liabilities, damages, and expenses arising from:

Your misuse of the Website
Your violation of these Terms
Your violation of applicable laws
Your infringement of another party’s rights
Information or materials you submit to the Website

14. Privacy

Your use of this Website is also subject to our Privacy Policy.

Our Privacy Policy explains how we may collect, use, store, and protect personal information.

Please review our Privacy Policy before submitting personal information through the Website.

15. Changes to These Terms

Muspana may update or modify these Terms of Service from time to time.

Changes may be made to reflect:

Changes in our business
Changes to our Website
New products or services
Changes in technology
Changes in applicable laws or regulations
Changes in our policies or practices

Updated Terms will be published on this page with a revised Effective Date.

Your continued use of the Website after changes are published means that you accept the updated Terms.

16. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws of Bangladesh.

Any dispute arising from or relating to these Terms or your use of the Website shall be subject to the applicable jurisdiction of the courts of Bangladesh.

17. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision shall be interpreted or modified to the extent necessary to make it enforceable, where permitted by law.

The remaining provisions will continue to remain in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy and any other policies or agreements expressly referenced on the Website, constitute the terms governing your use of the Website, unless a separate written agreement applies.

19. Contact Us

If you have any questions regarding these Terms of Service, please contact us.

Muspana Engineering Ltd.

Corporate Office:
House # 469 (6th Floor), Road # 31,
Mohakhali DOHS, Dhaka 1206, Bangladesh

Email: info@muspana.com

Phone: +880 1839 590185

Website: muspana.com